Unlimited Calls vs $239+/mo Minute-Based Plans
TL;DR Nexa charges $239-$500+/mo with per-minute billing and overage fees ($1.50-$3.19/min). Dialbox offers unlimited calls from $59/mo USD with CCPA compliance and instant setup.
Nexa offers 24/7 hybrid AI + human answering starting at $239/mo with minute-based billing. Dialbox provides unlimited AI-powered call answering with CCPA compliance, bilingual support, and significant cost savings for American businesses of all sizes.
Why businesses look for Nexa alternatives
-
High monthly costs. Entry plans start at $239/mo before overages.
-
Per-minute overage fees ($1.50-$3.19/min) create unpredictable bills.
-
Complex pricing. Must contact sales for custom quotes based on volume.
-
Long onboarding process. Account management and setup takes time.
-
Enterprise focus. Pricing and features target mid-market and larger businesses.
What is Nexa?
Nexa is a US-based hybrid answering service combining AI with human operators. Entry plans start at $239/mo with minute-based billing. They focus on legal, healthcare, and home services with HIPAA compliance. Per-minute overage rates range from $1.50-$3.19. Exact pricing requires contacting sales for custom quotes.
What is Dialbox?
Dialbox is a American AI phone answering service built specifically for American businesses. Unlike services with per-call or per-minute pricing, Dialbox offers unlimited calls with flat monthly rates. Our AI provides consistent quality 24/7, bilingual support in English and Spanish, and full CCPA compliance. We integrate seamlessly with your CRM, calendar, and business tools to capture leads, book appointments, and convert more callers into customers.
Ready to replace voicemail with AI? Dialbox answers every call professionally, 24/7.
Dialbox vs Nexa
See why American businesses are choosing Dialbox.
Dialbox
- Unlimited calls from $59/mo USD
- Transparent pricing online
- Self-service setup in minutes
- CCPA compliant with American data storage
- Bilingual (English and Spanish) included on all plans
- Consistent AI quality, no human variability
- Designed for SMBs
Nexa
- Starting at $239/mo with minute limits, overages $1.50-$3.19/min
- Must contact sales for custom quotes
- Longer onboarding with account management
- HIPAA compliant but no CCPA for American businesses
- Bilingual may require premium tiers
- Hybrid model with variable human performance
- Primarily targets mid-market and enterprise
Dialbox by the numbers
Key Benefits of Dialbox vs Nexa
- Unlimited calls with predictable flat pricing
- Transparent pricing, no sales calls needed
- Instant self-service setup
- CCPA-compliant for American businesses
- Bilingual support (English and Spanish)
- Consistent AI quality on every call
Which should you choose?
Here's a simple framework to help you decide.
Choose Nexa when...
- You require human operators for complex legal/medical intake
- You're a US enterprise needing HIPAA compliance specifically
- You prefer hybrid AI + human approach
- You have budget for $239+/mo plus overages
Choose Dialbox when...
RECOMMENDED- You're a American business needing CCPA compliance
- You want unlimited calls without per-minute fees
- You need transparent pricing without sales calls
- You want instant setup, not weeks of onboarding
- You need bilingual support (English and Spanish)
- You're an SMB without enterprise budgets
Switching from Nexa
What transfers
- Your existing phone number (via forwarding)
- Business hours and availability settings
- Custom greetings and call scripts
- FAQ responses and common scenarios
Migration support
Self-service setup in under 10 minutes. Our team can help configure complex workflows if needed.
Timeline
Most businesses go live same day. No lengthy onboarding process.
Frequently Asked Questions
Common questions about switching from Nexa to Dialbox
How does Dialbox's pricing compare to Nexa?
Nexa charges $239+/mo with per-minute overages ($1.50-$3.19/min). You need to contact sales for custom quotes. Dialbox offers unlimited calls with flat monthly pricing and transparent online pricing.
Is Dialbox's AI as capable as Nexa's hybrid service?
Dialbox uses advanced conversational AI that handles a wide range of call scenarios with consistent quality. For calls requiring human attention, Dialbox intelligently routes to your team.
Can Dialbox handle legal or healthcare calls?
Yes, Dialbox can be configured for professional services with custom scripts and CCPA compliance for American businesses.
How quickly can I get started?
Dialbox offers instant self-service setup. You can be live in minutes with transparent pricing. Nexa requires sales calls and a longer onboarding process.
Ready to Leave Nexa Behind?
Join American businesses enjoying unlimited AI calls with predictable pricing and CCPA compliance.